Shipping Policy
This Shipping Policy explains how orders are processed, shipped, and delivered at Yutedbxn.
By placing an order on our website, you agree to the terms outlined below.
Shipping Coverage
We currently ship only within the continental United States.
We do not ship to the following locations:
- U.S. territories (including Puerto Rico, Guam, U.S. Virgin Islands, etc.)
- Offshore islands
- APO / FPO addresses
- International destinations
Orders placed outside of the supported shipping area may be canceled.
Shipping Methods
We work with reliable carriers to ensure stable delivery:
- UPS
- USPS
- FedEx
The final carrier is selected based on the destination, package size, and logistics availability.
Order Processing Time
All orders are processed within 3–5 business days.
Orders placed after 2:00 PM (PST) will begin processing on the next business day.
Please note that processing time does not include shipping time.
Delivery Time
Estimated delivery time is:
- 7–15 business days after shipment
Delivery times may vary depending on location, carrier delays, weather conditions, or peak seasons.
Shipping Address
All orders are shipped from our official warehouse location:
432 Woodcraft Rd, Portland, OR 97205, USA
Shipping Fees
- Orders under $60: $5.99 shipping fee
- Orders $60 and above: Free shipping
Taxes
We currently do not charge sales tax on orders.
Order Tracking
Once your order has been shipped, a tracking number will be provided via email.
Tracking information typically becomes active within 24–48 hours after shipment.
Customers can use this tracking number to monitor delivery status in real time.
Delays & Exceptions
While we strive to ensure timely delivery, delays may occasionally occur due to:
- Carrier delays
- Severe weather conditions
- High order volume during peak seasons
- Unexpected logistics disruptions
In such cases, we will work closely with the carrier to ensure your order is delivered as quickly as possible.
Incorrect Address
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect or incomplete address is provided:
- We are not responsible for delays or failed deliveries
- Reshipment fees may apply
- Orders may be returned or lost due to address errors
Please contact us immediately if you need to update your shipping information.
Lost or Missing Packages
If your package appears delayed or missing:
- Please check the tracking status first
- Contact the carrier for updates
- Then contact our support team if further assistance is needed
We will assist in filing a claim with the carrier when necessary.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
- Customer Service Email: [email protected]
- Response Time: 2–3 business days
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